Pick-up and delivery

Policy for pick-up and delivery

In-Store Pick-Up

In-store pick-up is rapid and free of charge. Please allow 48 hours for your order to be processed. A sales representative will contact you once your order has arrived, been assembled and is ready for pick-up.

Home delivery:

A sales representative will contact you regarding the timing of your delivery.

Small packages – orders sent by courier (5 to 10 business days)*

  • 0 to 10kg order: $9.99

  • 10 to 20kg order: $14.99

  • 20 to 50kg order: $24.99

Large packages – sinks, bath tubs, showers, toilets (10 to 20 business days)*

  • Radius from 0 to 30km from store: $79

  • Radius from 31 to 50km from store: $109

  • Radius from 51 to 125km from store: $149

*Timeframes for delivery can vary depending on products and will be confirmed by a sales representative.